Talk To Bip
Helpful information on managing your Bip account.
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You can message the Bip team in your app or call 0330 838 0115*.
You can also write to:
Bip Customer Services
PO Box 171
*Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Our lines are open 9am to 7pm Monday to Friday. 9am to 5pm Saturday. Calls may be recorded and monitored for training and security purposes and to help us manage your account.
Can't find what you are looking for?
Message the Bip team
You can ask a question whenever you like through your Bip app. Open your Bip app and head to need help > message the Bip team.