Using Bip

Helpful information on managing your Bip account.

  • Bip keeps it simple. It's all about the app. Upload Bip to your Apple Pay or Google Pay so you can pay for things in store using your phone. And you can buy stuff online or in app using your Bip details. You’ll find these in My account.

  • *Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Our lines are open 9am to 7pm Monday to Friday. 9am to 5pm Saturday. Calls may be recorded and monitored for training and security purposes and to help us manage your account.

    bip help chat screen

    Can't find what you are looking for?

    Message the Bip team

    You can ask a question whenever you like through your Bip app. Open your Bip app and head to need help > message the Bip team.