Help With Bip

Helpful information on managing your Bip account.

  • Bip is a credit card. But on your phone. It’s all about the app. There aren’t any fees either. Just one interest rate. Credit that’s as simple as it sounds.

  • *Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Our lines are open 9am to 7pm Monday to Friday. 9am to 5pm Saturday. Calls may be recorded and monitored for training and security purposes and to help us manage your account.

    bip help chat screen

    Can't find what you are looking for?

    Message the Bip team

    You can ask a question whenever you like through your Bip app. Open your Bip app and head to need help > message the Bip team.