Help

Helpful information on managing your Bip account.

Faq
What Is Bip

Bip is a credit card. But on your phone. It’s all about the app. There aren’t any fees either. Just one interest rate. Credit that’s as simple as it sounds.

Yes, Bip is a credit card. It’s all in one app that you run from your phone. There’s no plastic card.  You’ll have a Bip account number (others might call it a card number) that can be seen in your Bip app. Upload it to your Apple Pay or Google Pay to spend securely in stores, apps and online.  You’ll be able to use Bip anywhere you see the Mastercard and contactless logo.

*Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Our lines are open 9am to 7pm Monday to Friday. 9am to 5pm Saturday. Calls may be recorded and monitored for training and security purposes and to help us manage your account.

Can’t find what you are looking for?

Message the Bip team

You can ask a question whenever you like through your Bip app. Open your Bip app and head to need help > message the Bip team.

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